Privacy Policy

Introduction

RollPet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rollpet.com (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Information You Provide to Us

We may collect information you voluntarily provide when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Use our pet care calculators and tools
• Participate in surveys or feedback forms
• Report bugs or request support

This information may include:

• Your name and email address
• Pet information (species, weight, age) for calculator purposes
• Messages or comments you send to us
• Any other information you choose to provide

Information Automatically Collected

When you visit our Service, we may automatically collect certain information about your device and usage:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, device type, unique device identifiers)
• Usage analytics (which tools you use, frequency of visits)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• To provide and maintain our pet care tools and calculators
• To process your inquiries and provide customer support
• To send you technical notices and support messages
• To respond to your comments and questions

Communication

• To send you newsletters and updates (only if you subscribe)
• To notify you about changes to our Service
• To provide information about pet care (with your consent)

Improvement and Analytics

• To analyze usage patterns and improve our Service
• To develop new features and tools
• To monitor and analyze trends and usage
• To detect and prevent fraud or abuse

Pet Data and Calculator Information

Important: We do not store any pet information you enter into our calculators. All calculations are performed in real-time on our servers and the data is immediately discarded after providing you with results. We do not build profiles of your pets or track their health information over time.

Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings

Third-Party Services

We may use third-party services that collect information:

• Google Analytics: For website usage analytics
• Google AdSense: For displaying relevant advertisements
• Social Media Plugins: For social sharing functionality

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in these limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery services
• Analytics and performance monitoring
• Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests or investigations
• Protecting our rights or property
• Ensuring user safety

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Access and Control

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

EU/UK Residents (GDPR)

If you are a resident of the European Union or United Kingdom, you have additional rights under GDPR:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

California Residents (CCPA)

California residents have rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we discover we have collected personal information from a child under 13, we will promptly delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

Data Retention

We retain personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Specifically:

• Contact form submissions: 3 years
• Newsletter subscriptions: Until you unsubscribe
• Analytics data: 26 months (Google Analytics default)
• Calculator data: Not stored - immediately deleted

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending email notifications for significant changes (if you've provided your email)

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Consent

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our Service.